Hoek Van Holland - routes
Check in
Contact
Mon – Sun: open 24/7
Phone: +31 (0)174 389 460/423
[email protected]
For emergency and outside above mentioned times, you can contact the Security office in Hoek van Holland: +31 (0)174 389 444
All contactsAddress
Stena Line Freight
Slachthuisweg / Port number 901
3151 XN Hoek van Holland
Mailing-address:
Stena Line Freight
Postbus 2
3150 AA Hoek van Holland
The maximum height for entering the port of Hoek van Holland is 4.30m, limited due to overhead power cable at railway line.
Accompanied
30 minutes prior to scheduled departure time 14.15 and 13.45 sailing
45 minutes prior to scheduled departure time 22.00 sailing
Unaccompanied
60 minutes prior to scheduled departure time 14.15 and 13.45 sailing
90 minutes prior to scheduled departure time 22.00 sailing
Hazardous
120 minutes prior to scheduled departure time
Exceptions for class 2.1 and <23 degrees hazardous = 180 minutes before departure time
An advance booking will be necessary before entering the port and recommended to secure space for a sailing.
Environmental license restriction in the Hoek van Holland limits certain type of hazardous goods on the quay side. For information one can contact the local Reservations in Hoek van Holland.
Live animals
The transport of live animals is always subject to weather conditions and the acceptance of this cargo is for own responsibility.
Delivery of freight units
The delivery of any type of freight unit (both accompanied and unaccompanied) to the port of departure can only been done when a prior booking for a specific sailing has been confirmed. The freight unit will NOT be allowed entrance to the terminal without a confirmed booking.
Important guidelines
Maximum dimensions
Details of vehicles that exceed normal dimensions must be supplied before shipment can be authorized. One should supply details on the special form for Abnormal Load requests.
The maximum height for entering the port of Hoek van Holland is 4.30m, limited due to overhead power cable at railway line.
Limitations for Dangerous goods shipments
All vehicles intending to transport dangerous goods should provide information together with the booking request, but at least 4 hours’ notice to the freight booking team in Hoek van Holland.
Environmental license restriction in Hoek van Holland place additional restrictions on certain types of hazardous cargo permitted on the quay side.
Plug-in facilities
Any vehicle requiring temperature control during the crossing must be pre-advised with the required temperature (Degrees Celsius) indicated on the booking instructions. Haulier is at all times fully responsible for the temperature on the unit. It is not possible to plug-in reefer units on the quay side.
Customs
Customs shifts at the Hoek van Holland terminal are based on Stena Line arrival and departure times. If support is required for your documentation, please contact the freight check-in in Hoek van Holland.
Parking
Demurrage & Standage conditions
Accompanied vehicles are required to leave the port immediately after arrival.
Vehicles or trailers not intended for shipment, are not permitted to access the terminal.
Please click here for further information regarding on standage (demurrage) conditions for trailers, or other equipment left on the quayside for a prolonged period of time.
Parking regulations
Click here to download the information about the parking regulations in Rotterdam and the Hague region.