Please note that we are experiencing traffic disruptions on the Dublin-Holyhead route due to unforeseen circumstances beyond our control. Temporary service available on Dublin-Fishguard, Dublin-Heysham and Dublin-Liverpool. Check the timetable here.
Hoek Van Holland - routes
Check in
Contact
Mon – Sun: open 24/7
Opening hours for holiday season 2024-2025
Phone: +31 (0)174 389 460/423
[email protected]
For emergency and outside above mentioned times, you can contact the Security office in Hoek van Holland: +31 (0)174 389 444
All contactsAddress
Stena Line Freight
Slachthuisweg / Port number 901 (ANWB information)
3151 XN Hoek van Holland
Post-address:
Stena Line Freight
Postbus 2
3150 AA Hoek van Holland
The maximum height for entering the port of Hoek van Holland is 4.30m, limited due to overhead power cable at railway line.
Accompanied
30 minutes prior to scheduled departure time 14.15 and 13.45 sailing
45 minutes prior to scheduled departure time 22.00 sailing
Unaccompanied
60 minutes prior to scheduled departure time 14.15 and 13.45 sailing
90 minutes prior to scheduled departure time 22.00 sailing
Hazardous
120 minutes prior to scheduled departure time
Exceptions for class 2.1 and <23 degrees hazardous = 180 minutes before departure time
An advance booking will be necessary before entering the port and recommended to secure space for a sailing.
Environmental license restriction in the Hoek van Holland limits certain type of hazardous goods on the quay side. For information one can contact the local Reservations in Hoek van Holland.
Live animals
The transport of live animals is always subject to weather conditions and the acceptance of this cargo is for own responsibility.
Delivery of freight units
The delivery of any type of freight unit (both accompanied and unaccompanied) to the port of departure can only been done when a prior booking for a specific sailing has been confirmed. The freight unit will NOT be allowed entrance to the terminal without a confirmed booking.
Important guidelines
Maximum dimensions
Details of vehicles that exceed normal dimensions must be supplied before shipment can be authorized. One should supply details on the special form for Abnormal Load requests.
The maximum height for entering the port of Hoek van Holland is 4.30m, limited due to overhead power cable at railway line.
Limitations for Dangerous goods shipments
All vehicles intending to transport dangerous goods should provide information together with the booking request, but at least 4 hours notice to the Reservations in Hoek van Holland.
Environmental license restriction in Hoek van Holland place additional restrictions on certain types of hazardous goods permitted on the quay side.
Plug-in facilities
Any vehicle requiring temperature control during the crossing must be pre-advised with the required temperature (Degrees Celsius) indicated on the booking instructions. Stena Line is not hold responsible for the control of connection on the fridge unit itself.
It will not be possible to offer plug-in for reefers on the quay side.
Customs
No customs permanently available in Hoek van Holland on the quay side. If support will be necessary one can contact the freight check-in in Hoek van Holland.
Euro Vignettes
This will be available at the nearest location of the Shell Station at Coldenhove in Maasland. This location can be reached within 10 minutes from the terminal. Harwich International Port does also offer this service to the drivers.
Cut-off times for no show and late handling units:
Hoek van Holland – Harwich v.v.: 4 hrs.
Hoek van Holland – Killingholme v.v.: 4 hrs.
Parking
Demurrage & Standage conditions
Accompanied vehicles are required to leave the port immediately after arrival.
Vehicles or trailers not intended for shipment are not permitted in the ports.
Please click here for further information regarding demurrage/standage conditions for trailers or other equipment that remain on the quayside for a prolonged period of time.
Parking regulations
Click here to download the information about the parking regulation in Rotterdam and the Hague region.