Check in
Contact
Mon: 08:00 – 15:30
Tue: 07:00 – 15:30
Wed: 07:00 – 19:30
Thu: 07:00 – 19:30
Fri: 09:00 – 23:00
Sat: 18:00 – 23:00
Sun: Closed
Phone: +49 450 286 2422
Phone: +49 450 286 2423
Address
Skandinavienkai
Zum Hafenplatz 1
23570 Lübeck-Travemünde
Accompanied units:
120 minutes prior to scheduled departure time
Unaccompanied units:
180 minutes prior to scheduled departure time
Accompanied units, dangerous goods stowage A, B and C
Unaccompanied units, dangerous goods stowage A, B and C:
180 minutes prior to scheduled departure time
Abnormal loads:
180 minutes prior to scheduled departure time
Arrival after these times cannot guarantee shipment – we recommend late running traffic to contact the check-in staff at port of departure prior to arrival
In case of unaccompanied and dangerous goods carrying please inform freight reservations department at least 24 hours before departure.
Important guidelines
All trailers and road vehicles must have lashing points designed for securing to the ship. More detailed information can be found in our Freight Transport Information brochure.
Space Assured Service
To be able to ensure space for the most urgent and critical transports, also to meet a market demand, we are offering Space Assured service on the Travemünde – Liepāja route for all customers at an additional fee of EUR 162.00 per unit with driver. Please note that even if the Space Assured service is not used, the fee will not be refunded.
Deadline for Space Assured services is 10:00 on day of departure for weekdays, and Fridays 13:00 for weekend departures.
This service can only be booked via our Customer Service Ventspils office by email: [email protected].
Deadline for check-in of the vehicle is minimum 1 hour before departure. After check-in drive to the entrance gate to ensure the space.
All other units on Waiting List will be confirmed according to the current rules.
Parking
Storage facilities
Vehicles can normally be left on the quayside for up to 48 hours. However, vehicles that are on hand longer than this period may be subject to standage charges. Vehicles not intended for shipment are not permitted in the port.
Demurrage/Standage charges
Charges for trailers or other equipment that remains on the quayside for a prolonged period of time may be charged parking/standage charges.