Check in
Contact
Mon: 10:00 – 15:00
Tue: 14:00 – 19:00
Wed: 14:00 – 19:00
Thu: 17:30 – 22:30
Fri: 17:30 – 22:30
Sat: 22:00 – 01:00
Sun: 06:00 – 10:00 & 22:00 – 01:00
Reloading’s and cargo in/out handling performed by Terrabalt stevedores Mon-Fri 09:00-17:00.
Liepāja check-in office: +371 636 07223
Customer service booking office: +371 636 07357
[email protected]
Address
Terrabalt terminal
14a Brīvostas Street, Liepāja, Latvia, LV- 3405
Accompanied units:
120 minutes prior to scheduled departure time
Unaccompanied units:
180 minutes prior to scheduled departure time
Accompanied units, dangerous goods stowage A, B and C
Unaccompanied units, dangerous goods stowage A, B and C
180 minutes prior to scheduled departure time
Abnormal loads
180 minutes prior to scheduled departure time
Arrival after these times cannot guarantee shipment – we recommend late running traffic to contact the check-in staff at port of departure prior to arrival.
In case of unaccompanied and dangerous goods carrying please inform freight reservations department at least 24 hours before departure.
Important guidelines
All trailers and road vehicles must have lashing points designed for securing to the ship. More detailed information can be found in our Freight Transport Information brochure.
Space Assured Service
To be able to ensure space for the most urgent and critical transports, also to meet a market demand, we are offering Space Assured service on the Liepāja – Travemünde route for all customers at an additional fee of EUR 162.00 per unit with driver. Please note that even if the Space Assured service is not used, the fee will not be refunded.
Deadline for Space Assured services is 10:00 on day of departure for weekdays, and Fridays 13:00 for weekend departures.
This service can only be booked via our Customer Service Ventspils office by email: [email protected].
Deadline for check-in of the vehicle is minimum 1 hour before departure. After check-in drive to the entrance gate to ensure the space.
All other units on Waiting List will be confirmed according to the current rules.
Parking
Available