Please note that we are experiencing traffic disruptions on the Dublin-Holyhead route due to unforeseen circumstances beyond our control. Temporary service available on Dublin-Fishguard, Dublin-Heysham and Dublin-Liverpool. Check the timetable here.
Check in
Contact
Opening hours
Mon-Thur 08:00-01:35
Fri 08:00-15:00
Sat Closed
Sun 09:30 – 14:10
Opening hours Christmas & New Year 2024/2025
Week 51
Mon-Thur 16 – 19 Dec 08:00-01:35
Friday 20 Dec 08:00-15:00
Sat-Sun 21-22 Dec Closed
Week 52
Mon 23 Dec 08:00-14:00
Tue-Thur 24-26 Dec Closed
Fri 27 Dec 08:00-14:00
Sat-Sun 28-29 Dec Closed
Week 1
Mon 30 Dec 08:00-13:00
Tue-Wed 31 Dec-1 Jan Closed
Thur-Fri 2-3 Jan 08:00-13:00
Sat-Sun 4-5 Jan Closed
Phone: +45 96 200 283
Email: [email protected]
Address
Færgevej 1
8500 Grenaa
Accompanied:
30 minutes prior to scheduled departure time
Unaccompanied:
60 minutes prior to scheduled departure time
Hazardous:
60 minutes prior to scheduled departure time
Abnormal:
60 minutes prior to scheduled departure time
Important guidelines
Customs
There are customs facilities on site for import or export. Further information is available on request.
Lift On / Lift Off Traffic
Stena Line only operates a “roll on / roll off” service for unaccompanied trailers and driver accompanied traffic. On request we provide “lo / lo” facilities for unaccompanied containers.
Cut-off times for no show and late handling units – 2 hrs.
General guidelines for shipment of special units (chassis/out of gauge)
- The unit must have enough fuel to be handled at the ship and in the ports
- The breathalyzer must be disconnected before handling in the port
- The battery must to be in good condition
- Drivers instructions (in English) must travel with the unit, otherwise handling cannot be guaranteed
- The unit must have fully functional brakes
- Non-compliance with the above guidelines could lead to additional costs, which will be charged to the customer
Parking
Parking facilities
Unaccompanied units can normally be left on the quayside for up to 72 hours. After that charges may apply.
Only accompanied vehicles intended for shipment may park short term (max 2 hours) prior to check-in, no other vehicles. Vehicles not intended for shipment are not permitted in the port.
Demurrage/Standage charges
Charges for trailers or other equipment that remains on the quayside for a prolonged period of time may be charged parking/standage charges.