Check in
Contact
Opening hours
Mon-Thu: 08:00-01:35
Friday: 08:00-15:00
Saturday: Closed
Sunday: 09:30-14:10
Opening Hours for the Holiday Season 25/26:
Week 51:
Monday 15/12: 08.00-01.35
Tuesday 16/12: 08.00-01.35
Wednesday 17/12: 08.00-01.35
Thursday 18/12: 08.00-01.35
Friday 19/12: 08.00-15.00
Saturday 20/12: Closed
Sunday 21/12: Closed
Week 52:
Monday 22/12: 08.00-15.00
Tuesday 23/12: 08.00-13.00
Christmas Eve 24/12: Closed
Christmas Day 25/12: Closed
Boxing Day 26/12: Closed
Saturday 27/12: Closed
Sunday 28/12: Closed
Week 1:
Monday 29/12: 08.00-14.00
Tuesday 30/12: 08.00-14.00
New Year’s Eve 31/12: Closed
New Year’s Day 1/1: Closed
Friday 2/1: 08.00-14.00
Saturday 3/1: Closed
Sunday 4/1: Closed
Week 2:
Monday 5/1: 08.00-15.00
Tuesday 6/1: 08.00-15.00
Wednesday 7/1: 08.00-01.35
Thursday 8/1: 08.00-01.35
Friday 9/1: 08.00-15.00
Saturday 10/1: Closed
Sunday 11/1: 09.30-14.10
Phone: +45 96 200 283
Email: [email protected]
Address
Færgevej 1
8500 Grenaa
Accompanied:
30 minutes prior to scheduled departure time
Unaccompanied:
60 minutes prior to scheduled departure time
Hazardous:
60 minutes prior to scheduled departure time
Abnormal:
60 minutes prior to scheduled departure time
Loading preference – First off:
75 minutes prior to scheduled departure time
Important guidelines
Customs
There are customs facilities on site for import or export. Further information is available on request.
Lift On / Lift Off Traffic
Stena Line only operates a “roll on / roll off” service for unaccompanied trailers and driver accompanied traffic. On request we provide “lo / lo” facilities for unaccompanied containers.
Cut-off times for no show and late handling units – 2 hrs.
General guidelines for shipment of special units (chassis/out of gauge)
- The unit must have enough fuel to be handled at the ship and in the ports
- The breathalyzer must be disconnected before handling in the port
- The battery must to be in good condition
- Drivers instructions (in English) must travel with the unit, otherwise handling cannot be guaranteed
- The unit must have fully functional brakes
- Non-compliance with the above guidelines could lead to additional costs, which will be charged to the customer
Parking
Parking facilities
Unaccompanied units can normally be left on the quayside for up to 72 hours. After that charges may apply.
Only accompanied vehicles intended for shipment may park short term (max 2 hours) prior to check-in, no other vehicles. Vehicles not intended for shipment are not permitted in the port.
Demurrage/Standage charges
Charges for trailers or other equipment that remains on the quayside for a prolonged period of time may be charged parking/standage charges.