Please note that we are experiencing traffic disruptions on the Dublin-Holyhead route due to unforeseen circumstances beyond our control. Temporary service available on Dublin-Fishguard, Dublin-Heysham and Dublin-Liverpool. Check the timetable here.
Frederikshavn
The Frederikshavn port is located in the city center of Frederikshavn.
Check in
Contact
Mon – Wed: 07:00 – 04:15
Thu-Fri: 07:00-04:00
Sat: 07:00-20:30
Sun: 07:00-23:00
Opening hours Christmas & New Year 2024/2025
Week 52
Mon 23 Dec 07:00-23:00
Tue 24 Dec 07:00-12:00
Wed 25 Dec Closed
Thur-Fri 26-27 Dec 07:00-20:00
Sat-Sun 28-29 Dec 07:00-20:30
Week 1
Mon 30 Dec 07:00-23:00
Tue 31 Dec 07:00-12:00
Wed 1 Jan 07..00-20:00
Phone: +45 96 200 225
Email: [email protected]
Address
Trafikhavnen 10
DK-9900 Frederikshavn
Accompanied
30 minutes prior to scheduled departure time
60 minutes prior to scheduled departure time
on Stena Vinga’s departures”
Unaccompanied
60 minutes prior to scheduled departure time
Hazardous
60 minutes prior to scheduled departure time
Abnormal
60 minutes prior to scheduled departure time
Important guidelines
Cut-off times for no show and late handling units – 2 hrs.
Customs
There are customs facilities on site for import or export. The local customs office is at Oslo where a number of customs clearance agents are available. Further information is available on request.
Euro Vignettes
Stena Line in Frederikshavn is an authorised supplier of Euro Vignettes.
Lift On / Lift Off Traffic
Stena Line only operates a “roll on / roll off” service for unaccompanied trailers and driver accompanied traffic. On request we provide “lo / lo” facilities for unaccompanied containers.
Exports from Denmark
Trailers without an advance booking being provided by the freight payer will not be allowed to enter the terminal area. Trailers must be pre-booked (trailer number and port of destination) prior to arrival at the terminal. These procedures are designed to improve port security and ensure that trailers awaiting shipment can be quickly identified and correctly loaded for final destination.
Import to Denmark
In order to satisfy security arrangements at the terminal, the collecting driver must report to the freight office before connecting to the trailer, where release notes are proved.
Loaded reefer trailers requiring temperature control during the voyage
Temperature (in degrees Celsius) must be indicated on the booking instructions.
General guidelines for shipment of special units (chassis/out of gauge)
- The unit must have enough fuel to be handled at the ship and in the ports
- The breathalyzer must be disconnected before handling in the port
- The battery must to be in good condition
- Drivers instructions (in English) must travel with the unit, otherwise handling cannot be guaranteed
- The unit must have fully functional brakes
- Non-compliance with the above guidelines could lead to additional costs, which will be charged to the customer
Parking
Parking facilities
Unaccompanied units can normally be left on the quayside for up to 72 hours. After that charges may apply.
Only accompanied vehicles intended for shipment may park short term (max 2 hours) prior to check-in, no other vehicles. Vehicles not intended for shipment are not permitted in the port.
Demurrage/Standage charges
Charges for trailers or other equipment that remains on the quayside for a prolonged period of time may be charged parking/standage charges.