Stena Line has been AEO certified in Denmark and Sweden since 2009. This certification indicates that our role in the international supply chain is secure and that our customs controls and procedures are efficient and compliant. Furthermore the AEO status gives Stena Line’s customs clearance departments quicker access to certain customs procedures.
Customs Clearance
Your partner for an efficient customs clearance procedure.
Customs Services
Let us help you with your customs clearance procedures
Our Customs Offices in Frederikshavn and Halden
The extensive experience we have with import and export in EU countries and Norway gives our customers optimum quality service. Our employees are specialists in Customs legislation in Denmark, Sweden and Norway. Their competence is ensured by continuous education and training in the three Nordic countries.
Our team consists of highly qualified customs specialists with relevant industry education and extensive experience in customs and freight forwarding. Their expertise ensures professional, efficient, and compliant handling of customs procedures across the Nordic markets.
We have recently strengthened and expanded our team in Halden, Norway, further enhancing our presence at the Svinesund border crossing. Our experienced customs specialists are ready to support you with a full range of customs services, including the handling of Digitoll declarations and border-related customs formalities.
In addition, our full team remains prepared to support your operations with customs solutions across Norway, Denmark, and Sweden, ensuring seamless and efficient customs handling throughout the Nordic region.
We handle all types of declarations from all Scandinavian borders and ports of entry.
What we do:
• Import
• Export
• EU Clearance (procedure 4200)
• NCTS (T-documents)
• Digitoll Transport, master and house manifests
• Unaccompanied factual arrival
• Approved consignee
• EUR1
Do you have any questions or are you wondering whether we can help with a specific customs challenge?
Do not hesitate to get in touch with us. Our experienced team is always ready to discuss your requirements and find the right solution for your business. Whether you need support with customs declarations, Digitoll, cross-border procedures, or other customs-related matters, we are here to help.
Contact us today and let us show you how we can simplify your customs processes.
Contact:
Phone: +45 96 200 225
Email: [email protected]
Customs Service Frederikshavn
(11.9MB)A folder regarding which customs services the Frederikshavns office offer.
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Member of the Danish Freight Forwarders Association and the Nordic Association of Freight Forwarders. All services rendered are subject to the General Conditions of the Nordic Association of Freight Forwarders (NSAB 2015). As contracting party cf. § 3 B the conditions limits the freight forwarder’s liability for loss of, deterioration of, or damage to goods to SDR 8.33 per kilo and for delay to the amount of the freight, and for all other loss to SDR 100,000 in respect of each assignment (§ 21). As intermediary cf. § 3 C the freight forwarder’s liability is limited to SDR 50,000 in respect of each assignment and totally in the event of any one occurrence to SDR 500,000 (§ 24). For storage, the total liability is limited to SDR 500,000 for damage occurring in the same occasion (§ 25). Special attention is directed to the network clause (§ 2); claims against the freight forwarder are statute-barred after one year (§ 28); and the lien on goods (§ 14) applies to both current and previous claims.